Climate change, inequality, globalisation, rapid urban growth … and now, COVID-19. We live in times of extreme uncertainty, rapid change, and complexity. Not only the very existence of humanity is at stake, but also, our quality of life, prosperity, and overall happiness. These contemporary problems are often difficult to understand and solve; conventional logic and analytical based approaches to problem-solving appear to be insufficient.
This century, design thinking emerged and grew to become the preferred approach in addressing complex problems for organisations worldwide.